Digital transformation affects both the IT and the business
stakeholders, since for a succesful digital transformation not
only the IT landscape renewal is a must, but business decision
makers must also understand and use the digital-first attitude
during product and process development. Our consultants can help
your organization creating an executable digital transformation
strategy and help realizing it.
Digital-first attitude has become a must for the majority of
the companies in the Financials / Banking / Insurance industry.
Market participants have realized the target customers are more
and more became digital natives (people who have grown up in the
digital age) which meant a huge challenge in the following areas:
- Less face-to-face contact:
digital native customers are not reaching out for offline,
face-to-face contacts in order to use the provided services.
- Mobile-first attitude:
prospective customers are using more their smart phones and
tablets than their regular PC, so phone-optimized online
applications and presence is a must.
- Digitally sold/distributed
products and services: because of the above mentioned, market
participants' products and services must be able to be sold or
distributed through e-channels.
Advocate strategic consultants have helped industry leaders
tackle the challenges by planning and facilitating several
organizational and IT architectural / infrastructural changes:
- Legacy System upgrades:
leading and participating in legacy system upgrades with a strong
cooperation with the legacy system vendors.
- Adapting digital-first
attitude: help product developers and managers adapt
digital-first attitude during product development and design by
identifying process and legal bottlenecks and help solving the
- IT architectural changes:
help architectural renewal projects with a strong focus on
enterprise architecture principles.
- New system introductions:
help organizations introduce new systems in order to tackle the
challenges by providing consulting services for the full project
lifecycle, from the RFP-phase to the implementation phase.
Advocate Strategic Consultants have several years of
experience in leading and driving IT transformation and digital
transformation-related projects across the Financials industry.